BCS_MAIL201 - Error when parsing SMTP response

SAP Error Message - Details

• Message type: E = Error

• Message class: BCS_MAIL - BCS: Mail messages

• Message number: 201

• Message text: Error when parsing SMTP response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCS_MAIL201 - Error when parsing SMTP response ?

  The SAP error message BCS_MAIL201 indicates that there is an issue with parsing the SMTP response when sending emails through the SAP Business Communication Services (BCS). This error typically arises when there is a problem with the configuration of the SMTP server or the communication between SAP and the SMTP server.
  Causes of BCS_MAIL201 Error
  
  SMTP Server Configuration Issues: The SMTP server may not be configured correctly, or it may not be reachable from the SAP system.
  Network Issues: There could be network connectivity problems between the SAP system and the SMTP server.
  Authentication Problems: If the SMTP server requires authentication, and the credentials provided in the SAP configuration are incorrect or missing, this can lead to parsing errors.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between SAP and the SMTP server.
  Invalid SMTP Response: The SMTP server may be returning an unexpected or malformed response that the SAP system cannot parse.
  
  Solutions to BCS_MAIL201 Error
  
  
  Check SMTP Configuration:
  
  Verify the SMTP server settings in the SAP system (transaction code SCOT).
  Ensure that the SMTP server address, port, and other settings are correct.
  
  
  
  Test Connectivity:
  
  Use tools like telnet to check if the SAP system can reach the SMTP server on the specified port.
  Example: telnet smtp.server.com 25 (replace with your SMTP server and port).
  
  
  
  Review Authentication Settings:
  
  If the SMTP server requires authentication, ensure that the correct username and password are configured in the SAP system.
  Check if the authentication method (e.g., plain, login, etc.) is supported by the SMTP server.
  
  
  
  Check Firewall Settings:
  
  Ensure that there are no firewall rules blocking the communication between the SAP system and the SMTP server.
  Consult with your network/security team if necessary.
  
  
  
  Review SMTP Server Logs:
  
  Check the logs on the SMTP server for any errors or warnings that might provide more context about the issue.
  Look for any indications of rejected connections or authentication failures.
  
  
  
  Update SAP Notes:
  
  Check for any relevant SAP Notes that might address known issues with the BCS or SMTP functionality.
  Apply any recommended patches or updates.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging for the BCS to get more detailed logs about the error.
  This can help identify the exact point of failure in the communication process.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for Business Communication Services for detailed configuration steps and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the BCS_MAIL201 error effectively.