How To Fix BCOMEC049 - Telephone campaign &1 is not available

BCOMEC049 - Overview

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 049

• Message text: Telephone campaign &1 is not available

What causes this issue?

The telephone campaign &V1& is currently not available.
Further information on the external software component:
&V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC049 - Telephone campaign &1 is not available ?

  The SAP error message BCOMEC049 indicates that a telephone campaign specified in the system is not available. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some potential causes, solutions, and related information:
  Causes:
  
  Campaign Deactivation: The telephone campaign may have been deactivated or deleted in the system.
  Incorrect Campaign ID: The campaign ID you are trying to access may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to access the specified campaign.
  Campaign Expiry: The campaign may have a defined validity period and could have expired.
  System Configuration: There may be issues with the configuration of the campaign management module in SAP.
  
  Solutions:
  
  
  Verify Campaign Status:
  
  Check if the campaign is active in the system. You can do this by navigating to the campaign management area and looking for the specific campaign ID.
  
  
  
  Check Campaign ID:
  
  Ensure that the campaign ID you are using is