How To Fix BCOMEC008 - The function is not allowed from this connection to this call

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 008

• Message text: The function is not allowed from this connection to this call

What causes this issue?

You tried to execute an action on a call. This call does still exist
but you do not have the authorization to execute an action from your
connection (for example: You have already transferred a call and are
are no longer a participant in it. Therefore, you cannot put the call
on hold).
Further information on the external software component:
&V3&
The server concerned is &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC008 - The function is not allowed from this connection to this call ?

  The SAP error message BCOMEC008 indicates that a specific function or operation is not permitted from the current connection or context in which it is being executed. This error typically arises in scenarios involving remote function calls (RFC) or when certain operations are restricted based on the user's authorization or the system's configuration.
  Causes:
  
  Authorization Issues: The user executing the function may not have the necessary permissions to perform the operation.
  Connection Type: The function may not be allowed to be executed over the current type of connection (e.g., a specific RFC connection).
  Function Module Restrictions: Some function modules are designed to be called only in certain contexts (e.g., dialog vs. background processing).
  Configuration Settings: System settings or configurations may restrict certain operations based on the environment or connection type.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the function. This can be done by reviewing the user's roles and profiles in the SAP system.
  
  
  
  Review Connection Type:
  
  Verify the type of connection being used (e.g., RFC, HTTP, etc.) and ensure that the function is allowed to be called from that connection type.
  
  
  
  Function Module Documentation:
  
  Check the documentation for the specific function module being called to understand any restrictions or requirements for its execution.
  
  
  
  System Configuration:
  
  Consult with your SAP Basis team to review any system configurations that may be affecting the execution of the function. This may include settings in transaction codes like SM59 (RFC destinations) or SU01 (user management).
  
  
  
  Debugging:
  
  If you have access, consider debugging the program or transaction that is generating the error to identify the exact point of failure and the context in which the error occurs.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional insights.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the specific function module to understand its intended use and any limitations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and is critical, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the BCOMEC008 error in your SAP environment.