How To Fix BCOMEC008 - The function is not allowed from this connection to this call

BCOMEC008 - Overview

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 008

• Message text: The function is not allowed from this connection to this call

What causes this issue?

You tried to execute an action on a call. This call does still exist
but you do not have the authorization to execute an action from your
connection (for example: You have already transferred a call and are
are no longer a participant in it. Therefore, you cannot put the call
on hold).
Further information on the external software component:
&V3&
The server concerned is &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC008 - The function is not allowed from this connection to this call ?

  The SAP error message BCOMEC008 indicates that a specific function or operation is not permitted from the current connection or context in which it is being executed. This error typically arises in scenarios involving remote function calls (RFC) or when certain operations are restricted based on the user's authorization or the system's configuration.
  Causes:
  
  Authorization Issues: The user executing the function may not have the necessary permissions to perform the operation.
  Connection Type: The function may not be allowed to be executed over the current type of connection (e.g., a specific RFC connection).
  Function Module Restrictions: Some function modules are designed to be called only in certain contexts (e.g., dialog vs. background processing).
  Configuration Settings: System settings or configurations may restrict certain operations based on the environment or connection type.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the function. This can be done by reviewing the user's roles and profiles in