How To Fix BCOMEC001 - The function is not supported by external software components

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 001

• Message text: The function is not supported by external software components

What causes this issue?

The function called by RFC is not supported by the external software
component.
Further information on the external software component:
&V3&
The server concerned is &V1&.

System Response

The function was not executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the CTI underlying software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC001 - The function is not supported by external software components ?

  The SAP error message BCOMEC001 indicates that a specific function or operation you are trying to perform is not supported by the external software components that are integrated with your SAP system. This can occur in various scenarios, such as when using third-party applications, middleware, or specific SAP modules that rely on external components.
  Causes:
  
  Incompatible Software Versions: The external software component may not be compatible with the version of SAP you are using.
  Missing Functionality: The external component may not have implemented the required functionality that SAP is trying to access.
  Configuration Issues: There may be misconfigurations in the integration settings between SAP and the external software.
  Licensing Issues: The external software may require specific licenses or configurations that are not present in your current setup.
  Network or Connectivity Issues: Problems with network connectivity can also lead to this error if the external component cannot be reached.
  
  Solutions:
  
  Check Compatibility: Ensure that the external software component is compatible with your version of SAP. Consult the documentation for both SAP and the external software for compatibility information.
  Update Software: If there are newer versions of the external software or SAP, consider updating to the latest versions to ensure compatibility and access to the latest features.
  Review Configuration: Double-check the configuration settings for the integration between SAP and the external software. Ensure that all necessary parameters are correctly set.
  Consult Documentation: Refer to the documentation of the external software to see if the function you are trying to use is supported. If not, look for alternative methods or functions.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external software for further assistance. They may have specific insights or patches available for your issue.
  Check Logs: Review the application logs in both SAP and the external software for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message BCOMEC001. SAP Notes often provide solutions or workarounds for specific problems.
  Integration Documentation: Review the integration documentation for the specific external software you are using with SAP. This documentation may provide insights into supported functions and configurations.
  Community Forums: Consider searching or posting in SAP community forums or other technical forums where SAP professionals discuss similar issues. You may find others who have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.