How To Fix BCOMAL175 - SAPconnect/SAPphone &1: &2 (0x&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 175

• Message text: SAPconnect/SAPphone &1: &2 (0x&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL175 - SAPconnect/SAPphone &1: &2 (0x&3) ?

  The SAP error message BCOMAL175 is related to the SAPconnect or SAPphone functionality, which is used for communication between SAP systems and external telecommunication systems. The error message typically indicates an issue with the configuration or operation of the SAPconnect/SAPphone interface.
  Cause:
  The error message BCOMAL175 can occur due to several reasons, including:
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration can lead to communication failures.
  Network Problems: Issues with the network connection between the SAP system and the telecommunication system can cause this error.
  Service Availability: The external service (like a telephony service) may be down or not reachable.
  Authorization Issues: The user or system may not have the necessary permissions to access the SAPconnect/SAPphone functionality.
  Parameter Issues: Incorrect parameters or missing parameters in the configuration can lead to this error.
  
  Solution:
  To resolve the BCOMAL175 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction code SCOT (SAPconnect) and verify the configuration settings.
  Ensure that the settings for the communication method (e.g., SMTP, SAPphone) are correctly configured.
  
  
  
  Test Connectivity:
  
  Use the SICF transaction to check if the relevant services are active and reachable.
  Test the network connection to the external telecommunication system.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Look for any specific error codes or messages that can help identify the root cause.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to use SAPconnect/SAPphone.
  Review the roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for SAPconnect and SAPphone for any specific configuration requirements or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any logs you have reviewed.
  
  
  
  Related Information:
  
  SAPconnect: This is the interface for sending and receiving messages between SAP systems and external systems.
  SAPphone: This is a specific implementation of SAPconnect for telephony services.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT for SAPconnect configuration and SICF for service activation.
  
  By following these steps, you should be able to diagnose and resolve the BCOMAL175 error effectively.