How To Fix BCOMAL174 - Error when exchanging data with the external software

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 174

• Message text: Error when exchanging data with the external software

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL174 - Error when exchanging data with the external software ?

  The SAP error message BCOMAL174 typically indicates an issue when exchanging data with external software, often related to the Business Communication Management (BCM) or other integration scenarios. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the external software can lead to communication errors.
  Network Problems: Connectivity issues between the SAP system and the external software can cause data exchange failures.
  Data Format Mismatch: The data being sent or received may not conform to the expected format, leading to parsing errors.
  Authorization Issues: The user or system may not have the necessary permissions to perform the data exchange.
  Version Compatibility: Incompatibility between the versions of SAP and the external software can lead to errors during data exchange.
  System Performance: High load on the SAP system or the external software can result in timeouts or failures in data exchange.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both SAP and the external software to ensure they are correctly set up for data exchange.
  Network Diagnostics: Use network diagnostic tools to check for connectivity issues. Ensure that firewalls or security settings are not blocking communication.
  Data Validation: Validate the data being exchanged to ensure it meets the required format and standards. This may involve checking data types, lengths, and mandatory fields.
  Review Authorizations: Ensure that the user or system account has the necessary permissions to perform the data exchange. Adjust roles and authorizations as needed.
  Compatibility Check: Verify that the versions of SAP and the external software are compatible. If necessary, update one or both systems to a compatible version.
  Monitor System Performance: Check the performance of both the SAP system and the external software. If either system is under heavy load, consider optimizing performance or scheduling data exchanges during off-peak hours.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces in SAP to gather more information about the error. This can provide insights into what went wrong during the data exchange.
  Documentation: Refer to the official SAP documentation for BCM or the specific integration technology being used to ensure all steps and configurations are correctly followed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.