How To Fix BC_DATAMODEL_SERVICE855 - Error in internal number assignment for customer ID

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_DATAMODEL_SERVICE - BC Training (All Courses)

• Message number: 855

• Message text: Error in internal number assignment for customer ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_DATAMODEL_SERVICE855 - Error in internal number assignment for customer ID ?

  The SAP error message BC_DATAMODEL_SERVICE855 indicates that there is an issue with the internal number assignment for a customer ID. This error typically arises when the system encounters a problem while trying to generate or assign a unique identifier for a customer record.
  Causes:
  
  Number Range Issues: The number range for customer IDs may be exhausted or not properly configured. This can happen if the defined range is too small or if the number range object is not correctly set up.
  Authorization Issues: The user may not have the necessary authorizations to create or modify customer records, leading to failures in number assignment.
  Configuration Errors: There may be misconfigurations in the customer master data settings or in the number range settings.
  Database Issues: There could be underlying database issues, such as locks or corruption, that prevent the system from assigning a new number.
  
  Solutions:
  
  
  Check Number Ranges:
  
  Go to transaction code SNRO (Number Range Objects) and check the number range object for customer IDs (usually KNA1 for general customer data).
  Ensure that the number range is correctly defined and that there are available numbers in the range.
  If the range is exhausted, you may need to extend it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify customer records. Check the roles and profiles assigned to the user.
  
  
  
  Configuration Review:
  
  Verify the configuration settings for customer master data in transaction code SPRO. Ensure that the settings for number ranges and customer account groups are correctly configured.
  
  
  
  Database Check:
  
  Check for any database locks or issues. You may need to consult with your database administrator to ensure that the database is functioning correctly.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SNRO: Number Range Object Maintenance
  SPRO: Customizing Implementation Guide
  SM21: System Log
  SU53: Authorization Check
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on number range management and customer master data configuration.
  
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.