How To Fix BC_DATAMODEL_SERVICE853 - Customer not in table SCUSTOM (define the customer)

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_DATAMODEL_SERVICE - BC Training (All Courses)

• Message number: 853

• Message text: Customer not in table SCUSTOM (define the customer)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_DATAMODEL_SERVICE853 - Customer not in table SCUSTOM (define the customer) ?

  The SAP error message BC_DATAMODEL_SERVICE853 indicates that a customer record is not found in the specified table, in this case, the SCUSTOM table. This typically occurs when you are trying to access or process a customer that has not been defined in the system.
  Cause:
  
  Customer Not Created: The customer you are trying to access does not exist in the SCUSTOM table. This could be due to the customer not being created in the system.
  Incorrect Customer ID: The customer ID you are using may be incorrect or misspelled.
  Data Synchronization Issues: If you are working in a system that integrates with other systems, there may be synchronization issues where the customer data has not been updated or transferred correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer data.
  
  Solution:
  
  Create the Customer: If the customer does not exist, you need to create it. You can do this using transaction codes like XD01 (Create Customer - Company Code) or VD01 (Create Customer - Sales Area).
  Verify Customer ID: Double-check the customer ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Data Synchronization: If your system integrates with other systems, ensure that the customer data is synchronized properly. You may need to run a data synchronization job or check the integration settings.
  Check Authorizations: Ensure that you have the necessary authorizations to access customer data. You may need to contact your system administrator to verify your user roles and permissions.
  Debugging: If you have access to debugging tools, you can trace the program or transaction that is generating the error to identify where the issue is occurring.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to customer management, such as:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  
  
  Table SCUSTOM: This table typically contains customer master data. You can view it using transaction code SE11 (Data Dictionary) or SE16 (Data Browser).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation for customer master data management to understand the required fields and processes for creating and maintaining customer records.
  
  By following these steps, you should be able to resolve the error and ensure that the customer is properly defined in the system.