How To Fix BC_DATAMODEL_SERVICE861 - Customer number assigned automatically, no input


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BC_DATAMODEL_SERVICE - BC Training (All Courses)

  • Message number: 861

  • Message text: Customer number assigned automatically, no input

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message BC_DATAMODEL_SERVICE861 - Customer number assigned automatically, no input ?

    The SAP error message BC_DATAMODEL_SERVICE861 typically indicates that there is an issue related to the automatic assignment of a customer number in the system. This error often arises when the system is trying to create or update a customer record, but it encounters a situation where it cannot assign a customer number automatically due to missing or incorrect configuration.

    Cause:

    1. Configuration Issues: The automatic assignment of customer numbers may not be properly configured in the system. This could be due to missing settings in the number range configuration for customer accounts.
    2. Number Range Intervals: The number range for customer accounts may be exhausted or not defined correctly, leading to the inability to assign a new customer number.
    3. Authorization Issues: The user may not have the necessary authorizations to create or modify customer records, which can lead to this error.
    4. Data Model Issues: There may be issues with the underlying data model or service that is being used to create or update the customer record.

    Solution:

    1. Check Number Range Configuration:

      • Go to the transaction code SNRO (Number Range Objects) and check the configuration for the customer number range object (usually KNA1).
      • Ensure that the number range intervals are defined and that there are available numbers in the range.
    2. Adjust Number Range:

      • If the number range is exhausted, you may need to extend the range or create a new number range interval.
      • Ensure that the number range is set to "Internal" if you want the system to assign numbers automatically.
    3. Review Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to create or modify customer records.
    4. Check Data Model:

      • If you are using a specific data model or service, ensure that it is correctly configured and that there are no issues with the underlying data structure.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
    6. Testing:

      • After making the necessary changes, test the process again to see if the error persists.

    Related Information:

    • Transaction Codes:

      • SNRO: Number Range Object Maintenance
      • XD01: Create Customer (General Data)
      • XD02: Change Customer (General Data)
      • XD03: Display Customer (General Data)
    • SAP Documentation: Refer to the official SAP Help Portal for detailed information on customer master data management and number range configuration.

    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.

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