How To Fix BC_BOR862 - Customer number is assigned automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_BOR - BC Training (All Courses)

• Message number: 862

• Message text: Customer number is assigned automatically

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_BOR862 - Customer number is assigned automatically ?

  The SAP error message BC_BOR862, which states "Customer number is assigned automatically," typically occurs in the context of creating or managing customer master data in SAP. This message indicates that the system is set up to automatically assign customer numbers rather than allowing users to manually input them.
  Cause:
  
  Automatic Number Assignment Configuration: The system is configured to automatically generate customer numbers based on specific settings in the customer master data configuration.
  User Input Restrictions: The user may be attempting to manually enter a customer number in a field that is designated for automatic assignment, leading to this error message.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for customer master data in the SAP system (Transaction Code: SPRO).
  Go to Sales and Distribution > Master Data > Business Partners > Customer > Control > Define Number Ranges for Customers.
  Ensure that the number range is set to automatic assignment.
  
  
  
  Use the Correct Process:
  
  Instead of trying to manually enter a customer number, allow the system to generate it automatically. This usually involves leaving the customer number field blank when creating a new customer.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to create customer records. Sometimes, restrictions in user roles can lead to unexpected behavior.
  
  
  
  Check for Custom Enhancements:
  
  If there are any custom enhancements or user exits that might affect customer number assignment, review those to ensure they are not causing conflicts.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or functional team for any specific configurations that might be affecting customer number assignment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check for any SAP Notes related to customer master data and number assignment that might provide additional insights or solutions.
  User Training: Ensure that users are trained on the correct procedures for creating customer records in the system to avoid confusion regarding manual versus automatic number assignment.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.