How To Fix BC_BOR855 - Error in internal number assignment for customer ID

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_BOR - BC Training (All Courses)

• Message number: 855

• Message text: Error in internal number assignment for customer ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_BOR855 - Error in internal number assignment for customer ID ?

  The SAP error message BC_BOR855, which indicates "Error in internal number assignment for customer ID," typically arises when there is an issue with the internal number range configuration for customer IDs in the SAP system. This error can occur during various operations, such as creating or updating customer records.
  Causes:
  
  Number Range Configuration: The internal number range for customer IDs may not be properly defined or may have been exhausted. This can happen if the number range is set to a limited range and all available numbers have been assigned.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range.
  System Configuration Issues: There may be inconsistencies or misconfigurations in the system settings related to number assignment.
  Database Issues: There could be underlying database issues that prevent the system from correctly assigning a new customer ID.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Look for the number range object related to customer IDs (usually KNA1 for general customer data).
  Check if the number range is defined correctly and if it has available numbers. If the range is exhausted, you may need to extend it.
  
  
  
  Adjust Number Range:
  
  If the number range is exhausted, you can create a new number range or extend the existing one. This can be done in transaction code SNRO or OBA7 (for number range maintenance).
  Ensure that the new range does not overlap with existing ranges.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify customer records. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction code SM21 to view the system log.
  
  
  
  Database Consistency Check:
  
  If you suspect database issues, consider running consistency checks or consulting with your database administrator to ensure that the database is functioning correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Object Maintenance
  OBA7: Maintain Number Ranges for Customers
  SU53: Display Authorization Check
  SM21: System Log
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on number range management and error handling.
  
  By following these steps, you should be able to identify and resolve the issue related to the BC_BOR855 error message in SAP.