How To Fix BC_BOR853 - Customer not in table SCUSTOM (define the customer)

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_BOR - BC Training (All Courses)

• Message number: 853

• Message text: Customer not in table SCUSTOM (define the customer)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_BOR853 - Customer not in table SCUSTOM (define the customer) ?

  The SAP error message BC_BOR853 indicates that the system cannot find the specified customer in the table SCUSTOM. This typically occurs when you are trying to perform an operation related to a customer that does not exist in the system.
  Cause:
  
  Customer Not Created: The customer you are trying to access has not been created in the system.
  Incorrect Customer Number: The customer number you are using may be incorrect or mistyped.
  Customer Deletion: The customer may have been deleted from the system.
  Data Synchronization Issues: If you are working in a system that integrates with other systems, there may be synchronization issues leading to the customer not being available in the current environment.
  
  Solution:
  
  
  Check Customer Existence:
  
  Go to transaction code SE16 or SE16N and enter the table name SCUSTOM.
  Search for the customer number you are trying to use. If it does not exist, you will need to create it.
  
  
  
  Create Customer:
  
  If the customer does not exist, you can create a new customer using transaction code XD01 (for general data) or FD01 (for financial data).
  Fill in the required fields and save the new customer record.
  
  
  
  Verify Customer Number:
  
  Double-check the customer number you are using in your transaction or program. Ensure there are no typos or formatting issues.
  
  
  
  Check for Deletion:
  
  If the customer was previously created but is not found, check if it has been marked for deletion. You can do this by checking the customer master data.
  
  
  
  Consult with IT Support:
  
  If you suspect there are data synchronization issues or if you are unsure about the customer’s status, consult with your IT support team or SAP Basis team for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  FD01: Create Customer (Financial Data)
  SE16/SE16N: Data Browser for table SCUSTOM
  XD03: Display Customer
  FD03: Display Customer (Financial Data)
  
  
  
  Tables:
  
  SCUSTOM: This is the table where customer master data is stored.
  KNA1: General data for customers.
  KNB1: Company code data for customers.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data.
  
  
  By following these steps, you should be able to resolve the error message BC_BOR853 and ensure that the customer is properly defined in the system.