How To Fix BA504 - The system did not find any flights that match your selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: BA - Data Archiving

• Message number: 504

• Message text: The system did not find any flights that match your selection criteria

What causes this issue?

System Response

How to fix this error?

Check your selection criteria.
If under <ZK>Extras</> -><ZK> Data Source...</> the program allows you
to make entries for data source, make sure that you chose <ZK>Archive</>
as the data source.

Procedure for System Administrators

If the flight was archived, make sure that for field catalog &v1&
infostructures have been filled for the archive files in question.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BA504 - The system did not find any flights that match your selection criteria ?

  The SAP error message BA504, which states "The system did not find any flights that match your selection criteria," typically occurs in the context of SAP's travel management or airline reservation systems. This error indicates that the system was unable to find any available flights based on the criteria you provided during your search.
  Causes:
  
  Incorrect Search Criteria: The most common cause is that the search criteria (such as departure and arrival locations, dates, times, or other filters) are too restrictive or incorrect.
  No Available Flights: There may simply be no flights available for the specified criteria, such as the selected date or route.
  System Configuration Issues: There could be issues with the configuration of the travel management module or the integration with external flight databases.
  Data Synchronization Issues: If the flight data is not up-to-date or synchronized with the external systems, it may lead to this error.
  User Permissions: In some cases, user permissions may restrict access to certain flight data.
  
  Solutions:
  
  Review Search Criteria: Double-check the input criteria for accuracy. Ensure that the departure and arrival locations, dates, and times are correct and not overly restrictive.
  Broaden Search Parameters: If possible, try to broaden the search parameters (e.g., by allowing for flexible dates or nearby airports) to see if any flights are available.
  Check Flight Availability: Verify with the airline or travel provider to see if there are indeed flights available for the specified criteria.
  Consult System Administrator: If the issue persists, consult your SAP system administrator or IT support team to check for any configuration issues or data synchronization problems.
  Check User Permissions: Ensure that your user account has the necessary permissions to access the flight data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the travel management module.
  Documentation: Refer to the SAP Help Portal for documentation on the travel management system and troubleshooting tips.
  User Forums: Engage with SAP user communities or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the BA504 error and take appropriate action to resolve it.