How To Fix AV567 - Data could not be accessed; confirmation outstanding

SAP Error Message - Details

• Message type: E = Error

• Message class: AV - Decentral Order Control DASS

• Message number: 567

• Message text: Data could not be accessed; confirmation outstanding

What causes this issue?

Confirmation of the last data transferred from the subsystem to the
system is outstanding, i.e. there is still an old .tmp file.

System Response

The system terminates the transfer with an error code.

How to fix this error?

Wait for confirmation from the system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AV567 - Data could not be accessed; confirmation outstanding ?

  The SAP error message AV567, which states "Data could not be accessed; confirmation outstanding," typically occurs in the context of inventory management or logistics execution processes. This error indicates that there is a pending confirmation for a transaction that needs to be completed before the system can access the required data.
  Causes:
  
  Pending Confirmations: There are open confirmations for a delivery, transfer order, or production order that have not been processed.
  Incomplete Transactions: The system may be trying to access data related to a transaction that has not been fully completed or confirmed.
  Data Locking: The data might be locked due to another user or process that is currently working on the same transaction.
  Configuration Issues: There may be issues with the configuration of the relevant modules (e.g., Inventory Management, Production Planning).
  
  Solutions:
  
  
  Check Pending Confirmations:
  
  Use transaction codes like CO13 (for production orders) or LT23 (for transfer orders) to check for any outstanding confirmations.
  Confirm any pending transactions that are causing the blockage.
  
  
  
  Review Transaction Status:
  
  Ensure that all related transactions are completed. For example, if you are working with a delivery, ensure that all goods movements and confirmations are done.
  
  
  
  Data Locking:
  
  If the data is locked, you may need to wait for the other user or process to complete their transaction. Alternatively, you can check for locks using transaction SM12 and release them if necessary (with caution).
  
  
  
  Check Configuration:
  
  Review the configuration settings in the relevant modules to ensure that they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB51 (Material Document List), MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) to analyze material movements.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the required actions in the system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the AV567 error and take appropriate action to resolve it.