How To Fix AV562 - File-locking unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: AV - Decentral Order Control DASS

• Message number: 562

• Message text: File-locking unsuccessful

What causes this issue?

The transceiver was unable to secure the exclusive rights to
access the file.

System Response

The System terminates the transfer with an error code.

How to fix this error?

Repeat trasnsfer

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AV562 - File-locking unsuccessful ?

  The SAP error message AV562, which states "File-locking unsuccessful," typically occurs when there is an issue with file locking mechanisms in the SAP system. This can happen in various scenarios, such as when multiple users or processes attempt to access the same file simultaneously, leading to conflicts.
  Causes:
  
  Concurrent Access: Multiple users or processes trying to access or modify the same file at the same time.
  File System Issues: Problems with the underlying file system, such as permissions or corruption.
  Network Issues: If the file is located on a network drive, network connectivity issues can lead to locking problems.
  SAP System Configuration: Incorrect configuration settings in the SAP system related to file handling or locking mechanisms.
  Temporary Locks: Sometimes, temporary locks may not be released properly, causing subsequent access attempts to fail.
  
  Solutions:
  
  Check for Concurrent Access: Ensure that no other users or processes are trying to access the same file. If possible, coordinate access to the file.
  Review File Permissions: Verify that the user or process has the necessary permissions to access the file. Adjust permissions if needed.
  Check Network Connectivity: If the file is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  Restart the SAP System: In some cases, restarting the SAP application server can help clear temporary locks and resolve the issue.
  Check SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Consult System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is affecting critical business processes.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log), SM37 (Job Monitoring), or ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to file handling and locking mechanisms for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the AV562 error in your SAP environment.