How To Fix AV564 - Interface file could not be renamed

SAP Error Message - Details

• Message type: E = Error

• Message class: AV - Decentral Order Control DASS

• Message number: 564

• Message text: Interface file could not be renamed

What causes this issue?

The .dat file could not be renamed as a .tmp file.

System Response

The System terminates the transfer with an error code.

How to fix this error?

The transceiver requires authorization to write.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AV564 - Interface file could not be renamed ?

  The SAP error message AV564, which states "Interface file could not be renamed," typically occurs during the processing of interface files in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  File System Permissions: The user or the SAP application may not have the necessary permissions to rename files in the specified directory.
  File Locking: The file may be locked by another process or user, preventing the rename operation.
  File Path Issues: The specified file path may be incorrect or the file may not exist at the expected location.
  Disk Space Issues: Insufficient disk space on the server can prevent file operations, including renaming.
  Configuration Errors: Incorrect configuration settings in the SAP system related to file handling or interface processing.
  
  Solutions:
  
  Check Permissions: Ensure that the user account running the SAP application has the necessary permissions to access and modify files in the relevant directory.
  Release Locks: Investigate if the file is being used by another process. If so, release the lock or wait until the other process completes.
  Verify File Path: Double-check the file path specified in the configuration to ensure it is correct and that the file exists.
  Check Disk Space: Ensure that there is sufficient disk space on the server where the files are being processed.
  Review Configuration: Look into the configuration settings related to the interface processing in SAP. Ensure that all paths and parameters are set correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 (Job Monitoring) to check for any related background jobs that might be failing.
  Logs: Review the application logs (transaction SLG1) for more detailed error messages that could provide additional context.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.