How To Fix ATO_CUSTOMER822 - Manual postprocessing finished.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 822

  • Message text: Manual postprocessing finished.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER822 - Manual postprocessing finished. ?

    The SAP error message ATO_CUSTOMER822, which states "Manual postprocessing finished," typically occurs in the context of Advanced Planning and Optimization (APO) or in the context of the SAP Advanced Variant Configuration (AVC) when there are issues related to the configuration of a product or during the order processing.

    Cause:

    1. Configuration Issues: The error may arise due to incorrect or incomplete configuration settings for the product in question. This could involve missing dependencies or constraints in the variant configuration.
    2. Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from processing the order correctly.
    3. Manual Intervention Required: The message indicates that manual intervention is required to resolve the issue, which could be due to missing information or a need for additional checks.
    4. Business Rules: Certain business rules or validations may not have been met, leading to the need for manual postprocessing.

    Solution:

    1. Review Configuration: Check the configuration settings for the product in question. Ensure that all dependencies, constraints, and characteristics are correctly defined.
    2. Check Master Data: Verify that all relevant master data (materials, BOMs, routing, etc.) is complete and accurate. Look for any missing or incorrect entries.
    3. Manual Processing: Follow the instructions provided in the error message to perform any necessary manual postprocessing. This may involve updating records, correcting data, or making decisions based on business rules.
    4. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
    5. Engage Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or tools to help resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration Profile) or CS03 (Display Material BOM) to check configurations and BOMs.
    • SAP Notes: Search for SAP Notes related to ATO_CUSTOMER822 for any known issues or patches that may address the problem.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the ATO_CUSTOMER822 error and implement a solution to resolve it.

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