How To Fix ATO_CUSTOMER816 - You are not allowed to import versions &1 to &2 of collection &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 816

• Message text: You are not allowed to import versions &1 to &2 of collection &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER816 - You are not allowed to import versions &1 to &2 of collection &3. ?

  The SAP error message ATO_CUSTOMER816 indicates that a user is attempting to import versions of a collection for which they do not have the necessary authorization. This error typically arises in the context of SAP Advanced Planning and Optimization (APO) or SAP Analytics Cloud (SAC) when dealing with data collections and versions.
  Cause:
  
  Authorization Issues: The user does not have the required permissions to import the specified versions of the collection. This could be due to missing roles or authorizations in the user's profile.
  Version Restrictions: The versions being imported may have specific restrictions or settings that prevent certain users from accessing them.
  Configuration Settings: There may be configuration settings in the system that restrict access to certain versions based on user roles or organizational units.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to import the specified versions of the collection.
  You may need to work with your SAP security team to adjust the user's roles or add the necessary authorizations.
  
  
  
  Review Version Settings:
  
  Check the settings of the versions being imported. Ensure that they are not restricted for the user or the organizational unit they belong to.
  If the versions are set to be private or restricted, consider changing their settings or providing the user with access.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific module you are working with (e.g., APO, SAC) to understand the authorization requirements for importing versions.
  
  
  
  System Configuration:
  
  If the issue persists, review the system configuration related to version management and access control. Ensure that there are no overarching restrictions that could be affecting user access.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use transaction codes like SU01 (User Maintenance) to check user authorizations or PFCG (Role Maintenance) to manage roles.
  Authorization Objects: Familiarize yourself with relevant authorization objects that control access to collections and versions, such as S_APO_ANA or similar objects in your specific SAP environment.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the user to import the required versions of the collection.