How To Fix ATO_CUSTOMER815 - You are not allowed to import version &1 of collection &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 815

  • Message text: You are not allowed to import version &1 of collection &2.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER815 - You are not allowed to import version &1 of collection &2. ?

    The SAP error message ATO_CUSTOMER815 indicates that a user is attempting to import a version of a collection that they do not have permission to access. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) or SAP Analytics Cloud (SAC) when dealing with data collections or planning versions.

    Cause:

    1. Authorization Issues: The user does not have the necessary authorizations to import the specified version of the collection.
    2. Version Locking: The version may be locked or restricted for certain users or roles.
    3. Configuration Settings: There may be specific configuration settings in the system that restrict access to certain versions based on user roles or profiles.

    Solution:

    1. Check User Authorizations:

      • Verify that the user has the appropriate authorizations to access the version of the collection. This can be done by checking the user roles and permissions in the SAP system.
      • If necessary, update the user roles to include the required permissions.
    2. Review Version Settings:

      • Check the settings for the specific version of the collection to ensure it is not restricted or locked for the user.
      • If the version is locked, you may need to unlock it or change the access settings.
    3. Consult with System Administrator:

      • If you are unable to resolve the issue, consult with your SAP system administrator or security team. They can provide insights into the authorization settings and help adjust them as needed.
    4. Documentation and Support:

      • Refer to SAP documentation for detailed information on authorization objects related to collections and versions.
      • If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to collections and versions in SAP.
    • Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user roles and SU53 (Authorization Check) to analyze authorization issues.
    • SAP Notes: Search for SAP Notes related to ATO_CUSTOMER815 for any known issues or patches that may address the problem.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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