How To Fix ATO_CUSTOMER813 - The risk of business interruption is high.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 813

  • Message text: The risk of business interruption is high.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER813 - The risk of business interruption is high. ?

    The SAP error message ATO_CUSTOMER813, which states "The risk of business interruption is high," typically relates to issues in the SAP system that could potentially disrupt business operations. This message is often associated with the Advanced Threat Protection (ATP) or similar risk management modules within SAP.

    Cause:

    1. Configuration Issues: The system may not be properly configured to handle certain transactions or processes, leading to potential risks.
    2. Data Integrity Problems: There may be inconsistencies or errors in the data that could lead to operational disruptions.
    3. Missing Authorizations: Users may lack the necessary permissions to perform certain actions, which can lead to bottlenecks.
    4. System Performance: High system load or performance issues can trigger this warning, indicating that the system may not be able to handle current operations effectively.
    5. Compliance Risks: There may be compliance-related issues that could lead to business interruptions if not addressed.

    Solution:

    1. Review Configuration: Check the configuration settings in the relevant modules to ensure they are set up correctly.
    2. Data Validation: Perform data validation checks to identify and correct any inconsistencies or errors in the data.
    3. User Authorizations: Review and update user roles and authorizations to ensure that all necessary permissions are granted.
    4. System Monitoring: Monitor system performance and load. If necessary, optimize the system or increase resources to handle peak loads.
    5. Compliance Review: Conduct a compliance review to ensure that all necessary regulations and standards are being met.
    6. Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional guidance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • Support: If the issue persists, consider reaching out to SAP Support for assistance.

    By addressing the underlying causes and implementing the suggested solutions, you can mitigate the risk of business interruption indicated by the ATO_CUSTOMER813 error message.

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