How To Fix ATO_CUSTOMER132 - Update of app index started

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 132

• Message text: Update of app index started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER132 - Update of app index started ?

  The SAP error message ATO_CUSTOMER132, which indicates "Update of app index started," typically relates to issues with the application index in SAP systems. This message is often part of a broader context where the application index is being updated, and it may not necessarily indicate an error by itself. However, if you are experiencing issues related to this message, here are some potential causes, solutions, and related information:
  Causes:
  
  Indexing Process: The message may appear when the system is in the process of updating the application index, which can be triggered by various activities such as data changes, system upgrades, or configuration changes.
  Performance Issues: If the indexing process takes too long, it may lead to performance issues or timeouts, which can cause other errors or warnings.
  Configuration Issues: Incorrect configuration settings for the application index can lead to problems during the update process.
  Database Locks: If there are database locks or contention issues, the indexing process may be delayed or fail.
  
  Solutions:
  
  Monitor the Indexing Process: Check the status of the indexing process in the SAP system. You can use transaction codes like SM37 to monitor background jobs and see if the indexing job is running or has completed.
  Check for Errors: Look for any related error messages in the system logs (transaction SLG1) or in the application log to identify if there are specific issues causing the indexing to fail.
  Review Configuration: Ensure that the configuration settings for the application index are correct. This may involve checking settings in the relevant customizing transactions.
  Database Performance: If performance issues are suspected, analyze the database performance and check for locks or long-running queries that may be affecting the indexing process.
  Rebuild the Index: If the index is corrupted or not functioning correctly, consider rebuilding the application index. This can often resolve issues related to indexing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the ATO_CUSTOMER132 message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on application indexing and related processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and is impacting business operations, consider reaching out to SAP Support for assistance.
  
  Conclusion:
  The ATO_CUSTOMER132 message itself may not indicate a critical error, but it is essential to monitor the indexing process and address any underlying issues that may arise. By following the suggested solutions and gathering more information, you can effectively manage and resolve any related problems.