How To Fix ATO_CUSTOMER131 - App index of item &2 of type &1 was not updated completely.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 131

• Message text: App index of item &2 of type &1 was not updated completely.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER131 - App index of item &2 of type &1 was not updated completely. ?

  The SAP error message ATO_CUSTOMER131 indicates that there is an issue with the application index of a specific item in the system. This error typically arises in the context of Advanced Planning and Optimization (APO) or similar modules where application indexes are used to manage and retrieve data efficiently.
  Cause:
  The error message "App index of item &2 of type &1 was not updated completely" suggests that the application index for a specific item (identified by &2) of a certain type (identified by &1) has not been fully updated. This can occur due to several reasons, including:
  
  Incomplete Data Update: The data update process may have been interrupted or failed, leading to an incomplete index.
  Database Issues: There may be underlying database issues, such as locks or corruption, that prevent the index from being updated correctly.
  Configuration Errors: Incorrect configuration settings in the system can lead to issues with how indexes are managed.
  System Performance: High system load or performance issues can cause timeouts or failures during the index update process.
  
  Solution:
  To resolve the ATO_CUSTOMER131 error, you can take the following steps:
  
  Check Logs: Review the application logs and system logs to identify any specific errors or warnings that occurred during the index update process.
  Rebuild the Index: If the index is incomplete, you may need to rebuild it. This can often be done through transaction codes specific to the module you are working with (e.g., /SAPAPO/REINDEX for APO).
  Database Consistency Check: Perform a consistency check on the database to ensure there are no underlying issues affecting the index.
  Review Configuration: Check the configuration settings related to the application index to ensure they are set up correctly.
  System Performance Monitoring: Monitor system performance to ensure that there are no bottlenecks or resource constraints that could affect the index update process.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific module to understand how application indexes work and best practices for managing them.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the ATO_CUSTOMER131 error effectively.