How To Fix ATO_CUSTOMER134 - Collection version &1 requires software version &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 134

• Message text: Collection version &1 requires software version &2.

What causes this issue?

Version &V1& contains changes that were created based on Software
Component version &V2& .This differs from the current system state.

System Response

Import is not allowed.

How to fix this error?

Trigger a new full transport in the test system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER134 - Collection version &1 requires software version &2. ?

  The SAP error message ATO_CUSTOMER134 indicates that there is a mismatch between the collection version and the required software version in the context of Advanced Transportation Optimization (ATO) or similar modules. This error typically arises when the system is trying to process a collection version that is not compatible with the software version currently in use.
  Cause:
  
  Version Mismatch: The collection version you are trying to use is designed for a different software version than the one currently installed in your SAP system.
  Configuration Issues: The configuration settings for the collection version may not align with the software version requirements.
  Upgrade or Patch: If the system has recently been upgraded or patched, the collection version may not have been updated accordingly.
  
  Solution:
  
  Check Compatibility: Verify the compatibility of the collection version with the installed software version. You can do this by consulting the SAP documentation or release notes.
  Update Collection Version: If the collection version is outdated, consider updating it to a version that is compatible with your current software version.
  Adjust Configuration: Review the configuration settings for the collection version and ensure they are set correctly to match the software version requirements.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide guidance on resolving version conflicts.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  Related Information:
  
  SAP Documentation: Always refer to the official SAP documentation for the specific module you are working with to understand version compatibility.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.