How To Fix ATO_CUSTOMER126 - Could not get objects of item &2 of type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 126

• Message text: Could not get objects of item &2 of type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER126 - Could not get objects of item &2 of type &1 ?

  The SAP error message ATO_CUSTOMER126, which states "Could not get objects of item &2 of type &1," typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP. This error indicates that the system is unable to retrieve the necessary objects (like characteristics, classes, or dependencies) for a specific item in a configuration.
  Causes:
  
  Missing Configuration Objects: The required configuration objects (like classes, characteristics, or dependencies) may not be defined or may be missing in the system.
  Incorrect Item Type: The item type specified in the error message may not be valid or may not correspond to the expected configuration type.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration objects.
  Data Inconsistencies: There may be inconsistencies in the master data or configuration data that prevent the system from retrieving the objects.
  System Configuration Issues: There may be issues with the system configuration or settings that affect how configuration objects are retrieved.
  
  Solutions:
  
  
  Check Configuration Objects: Verify that the configuration objects (classes, characteristics, dependencies) for the specified item type are correctly defined in the system.
  
  Use transaction codes like CL02 (for classes) and CT04 (for characteristics) to check their definitions.
  
  
  
  Validate Item Type: Ensure that the item type specified in the error message is correct and corresponds to the expected configuration type.
  
  
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the configuration objects.
  
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Data Consistency Check: Perform a consistency check on the master data and configuration data to identify any inconsistencies.
  
  Use transaction C223 to check for inconsistencies in the configuration.
  
  
  
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  Use transaction SE80 or SE37 to analyze the relevant function modules or programs.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to Advanced Variant Configuration for any known issues or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CL02: Class Maintenance
  CT04: Characteristic Maintenance
  C223: Configuration Check
  SE80: Object Navigator
  SE37: Function Module
  
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.