How To Fix ATO_CUSTOMER124 - Some items could not be added to the package anew.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 124

• Message text: Some items could not be added to the package anew.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER124 - Some items could not be added to the package anew. ?

  The SAP error message ATO_CUSTOMER124, which states "Some items could not be added to the package anew," typically occurs in the context of Advanced Transportation Management (ATM) or when dealing with packaging and shipping processes in SAP. This error indicates that there are issues with certain items that prevent them from being added to a package.
  Causes:
  
  Item Status: The items you are trying to add may have a status that does not allow them to be packaged (e.g., they may be marked as "not packable").
  Packaging Constraints: There may be constraints related to the packaging configuration, such as weight limits, volume limits, or incompatible item types.
  Missing Data: Required data for the items (like dimensions, weight, or packaging type) may be missing or incorrectly configured.
  Item Grouping Rules: There may be rules in place that prevent certain items from being packaged together.
  Inventory Issues: The items may not be available in the required quantity or may be in a status that prevents them from being packaged (e.g., reserved for another order).
  
  Solutions:
  
  Check Item Status: Review the status of the items you are trying to package. Ensure they are marked as packable and that there are no restrictions on them.
  Review Packaging Configuration: Check the packaging configuration settings in SAP to ensure that the items meet the necessary criteria for packaging.
  Complete Missing Data: Ensure that all required data for the items is filled out correctly, including dimensions, weight, and packaging type.
  Adjust Item Grouping Rules: If there are specific rules preventing the items from being packaged together, consider adjusting these rules or packaging the items separately.
  Inventory Check: Verify that the items are available in the required quantities and are not reserved for other processes.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on packaging and shipping processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery) to troubleshoot packaging issues.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or Business Add-Ins (BAdIs) that might affect packaging behavior.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-specific issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.