How To Fix ATO_CUSTOMER128 - ATO was set up with tenant role &1. Role cannot be changed to &2.


ATO_CUSTOMER128 - Overview

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 128

  • Message text: ATO was set up with tenant role &1. Role cannot be changed to &2.

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  • Self-Explanatory Message

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ATO_CUSTOMER128 - Details

  • The SAP error message ATO_CUSTOMER128 indicates that there is an issue with the configuration of the tenant role in the SAP system. Specifically, it suggests that the ATO (Advanced Transport Organizer) was set up with a specific tenant role, and an attempt is being made to change it to a different role, which is not allowed.
    
    Cause: Role Configuration: The ATO was initially configured with a specific tenant role (denoted as &1 in the error message). The system does not allow changing this role to another one (denoted as &2) due to restrictions in the configuration. System Restrictions: Certain roles may have specific dependencies or restrictions that prevent them from being changed once they are set up. Authorization Issues: The user attempting to make the change may not have the necessary authorizations to modify the tenant role.
    Solution: Review Tenant Role Configuration: Check the current configuration of the ATO and the roles assigned. Ensure that the

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