How To Fix ATO_CUSTOMER096 - Status set to outdated

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 096

• Message text: Status set to outdated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER096 - Status set to outdated ?

  The SAP error message ATO_CUSTOMER096, which indicates that the status has been set to "outdated," typically relates to issues with the configuration or status of a customer or a related object in the SAP system. This error can occur in various contexts, such as when dealing with Advanced Variant Configuration (AVC) or when managing customer-specific data.
  Cause:
  
  Outdated Status: The status of the customer or the object in question has been marked as outdated, which may prevent further processing or transactions.
  Data Inconsistency: There may be inconsistencies in the data related to the customer or the configuration object, leading to the outdated status.
  Configuration Issues: If the configuration settings for the customer or product are not correctly maintained, it can lead to this error.
  Time-Dependent Data: If the status is time-dependent, it may have expired based on the defined validity periods.
  
  Solution:
  
  Check Status: Review the status of the customer or object in the relevant transaction. Ensure that it is set to an active status.
  Update Data: If the status is outdated, update the relevant data to reflect the current status. This may involve changing the status back to active or correcting any inconsistencies.
  Review Configuration: Check the configuration settings for the customer or product. Ensure that all necessary fields are filled out correctly and that there are no missing dependencies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling the ATO_CUSTOMER096 error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or resolving the issue, such as VA02 (Change Sales Order), VD02 (Change Customer), or CU50 (Configure Product).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to the customer or configuration data.
  
  By following these steps, you should be able to identify the cause of the ATO_CUSTOMER096 error and implement a solution to resolve it.