How To Fix ATO_CUSTOMER070 - Export checks failed. Please report an incident on component &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 070

  • Message text: Export checks failed. Please report an incident on component &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER070 - Export checks failed. Please report an incident on component &1. ?

    The SAP error message ATO_CUSTOMER070, which states "Export checks failed. Please report an incident on component &1," typically occurs in the context of the SAP Advanced Transportation Management (ATM) or related modules. This error indicates that there was a failure during the export checks process, which can be due to various reasons.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the master data or transactional data that is being processed.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to export checks failing.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
    4. System Bugs: There may be a bug in the SAP system or the specific component that is causing the export checks to fail.
    5. Custom Code: If there are custom developments or enhancements, they may not be functioning correctly, leading to this error.

    Solutions:

    1. Check Data Integrity: Review the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
    2. Review Configuration: Verify the configuration settings related to the export process. Ensure that all necessary settings are correctly configured.
    3. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the export.
    4. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying a relevant note may resolve the issue.
    5. Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure.
    6. Report an Incident: If the issue persists and you cannot find a resolution, report an incident to SAP support with the component indicated in the error message. Provide detailed information about the error, including steps to reproduce it, relevant data, and any logs or screenshots.

    Related Information:

    • SAP Support Portal: Use the SAP Support Portal to search for known issues and solutions related to this error.
    • Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
    • Documentation: Review the official SAP documentation for the specific module you are working with to ensure that you are following the correct procedures.

    By following these steps, you should be able to diagnose and potentially resolve the ATO_CUSTOMER070 error in your SAP system.

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