How To Fix ATO_CUSTOMER071 - Collection cannot be changed. Item &1 of type &2 has been deleted.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 071

  • Message text: Collection cannot be changed. Item &1 of type &2 has been deleted.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER071 - Collection cannot be changed. Item &1 of type &2 has been deleted. ?

    The SAP error message ATO_CUSTOMER071 indicates that a collection cannot be changed because a specific item has been deleted. This error typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable products in SAP.

    Cause:

    1. Deleted Item: The error is triggered when an attempt is made to modify a collection (like a configurable product or a variant) that includes an item that has been deleted from the system.
    2. Data Integrity: SAP enforces data integrity rules, and if a collection references an item that no longer exists, it cannot be modified to prevent inconsistencies.

    Solution:

    1. Check Item Status: Verify the status of the item referenced in the error message (Item &1 of type &2). Ensure that it has not been deleted or marked as inactive.
    2. Update Collection: If the item has been deleted intentionally, you may need to remove it from the collection. This can typically be done through the configuration or variant management screens in SAP.
    3. Recreate Item: If the item was deleted by mistake, consider recreating it in the system if it is still needed for the collection.
    4. Review Dependencies: Check for any dependencies or links that might be affected by the deletion of the item. Ensure that all related configurations are consistent.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing collections and items in your version of SAP.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CU50 (Configuration Profile) or CU01 (Create Configuration Profile) to manage configurations.
    • Authorization: Ensure you have the necessary authorizations to make changes to collections and items.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    By following these steps, you should be able to resolve the ATO_CUSTOMER071 error and successfully manage your collections in SAP.

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