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Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 029
Message text: Version &1 requires software component &2.
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ATO_CUSTOMER029
- Version &1 requires software component &2. ?The SAP error message ATO_CUSTOMER029 indicates that there is a version mismatch between the software component and the version that is required for a specific application or functionality. This error typically arises in the context of SAP's Advanced Transportation Optimization (ATO) or similar modules where specific software components are required to function correctly.
Cause:
- Version Mismatch: The version of the software component you are trying to use does not match the version required by the application or system configuration.
- Missing Software Component: The required software component may not be installed in your SAP system.
- Configuration Issues: There may be configuration settings that are not aligned with the required software component version.
Solution:
Check Version Compatibility:
- Verify the version of the software component you are using and compare it with the version required by the application. This information can usually be found in the SAP documentation or release notes.
Install/Update Software Component:
- If the required software component is not installed, you will need to install it. If it is installed but not the correct version, you may need to update it to the required version.
- Use the SAP Software Update Manager (SUM) or the Software Logistics Toolset to manage software components.
Review Configuration:
- Check the configuration settings in your SAP system to ensure they are set up correctly for the required software component.
- Consult with your SAP Basis team or system administrator to ensure that all necessary configurations are in place.
Consult SAP Notes:
- Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide detailed information on known issues and their resolutions.
Testing:
- After making changes, perform testing to ensure that the issue is resolved and that the application functions as expected.
Related Information:
By following these steps, you should be able to resolve the ATO_CUSTOMER029 error and ensure that your SAP system is functioning correctly with the required software components.
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