How To Fix /ATL/GENERAL117 - Version & is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 117

  • Message text: Version & is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ATL/GENERAL117 - Version & is not supported ?

    The SAP error message /ATL/GENERAL117 Version & is not supported typically indicates that the version of a specific component or application you are trying to use is not compatible with the current system or configuration. This error can occur in various contexts, such as when working with SAP Application Lifecycle Management (ALM) or other SAP modules.

    Causes:

    1. Version Mismatch: The version of the software or component you are trying to use is not supported by your current SAP system version.
    2. Configuration Issues: The system may not be properly configured to support the version you are trying to access.
    3. Outdated Components: Some components may be outdated or not updated to the latest version that is compatible with your SAP system.
    4. Missing Add-ons or Packages: Required add-ons or packages that support the version may not be installed.

    Solutions:

    1. Check Compatibility: Verify the compatibility of the version you are trying to use with your current SAP system version. Refer to the SAP Product Availability Matrix (PAM) for detailed compatibility information.
    2. Update Components: If you are using an outdated version, consider updating to a supported version. This may involve upgrading your SAP system or specific components.
    3. Install Required Add-ons: Ensure that all necessary add-ons or packages are installed and properly configured in your SAP system.
    4. Consult Documentation: Review the relevant SAP documentation for any specific requirements or configurations needed for the version you are trying to use.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and requirements.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often contain fixes, workarounds, or additional information related to known issues.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions or experiences.
    • System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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