How To Fix /ATL/GENERAL116 - Document type & is not supported.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 116

  • Message text: Document type & is not supported.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ATL/GENERAL116 - Document type & is not supported. ?

    The SAP error message /ATL/GENERAL116 Document type & is not supported typically indicates that the document type you are trying to use in a transaction or process is not recognized or is not configured in the system. This can occur in various contexts, such as when working with document management, accounting, or other modules that utilize document types.

    Causes:

    1. Incorrect Document Type: The document type you are trying to use may not exist in the system or may have been incorrectly entered.
    2. Configuration Issues: The document type may not be configured properly in the system settings.
    3. Authorization Issues: The user may not have the necessary authorizations to use the specified document type.
    4. System Updates: Changes in system configuration or updates may have led to the document type being disabled or removed.

    Solutions:

    1. Check Document Type: Verify that the document type you are using is valid and exists in the system. You can do this by checking the configuration settings in the relevant module (e.g., Financial Accounting, Document Management).

    2. Configuration: If the document type is missing, you may need to create or configure it. This can typically be done in the SAP Customizing Implementation Guide (IMG) under the relevant module settings.

      • For example, in Financial Accounting, you can check under:
        • Financial Accounting (New) > General Ledger Accounting > Document > Document Types.
    3. Authorization Check: Ensure that the user has the necessary authorizations to use the document type. This can be checked in the user roles and profiles assigned to the user.

    4. Consult Documentation: Review SAP documentation or notes related to the specific module you are working with to see if there are any known issues or additional configuration steps required.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or configuring document types (e.g., OBA7 for document type configuration).
    • User Roles: Review user roles and authorizations in transaction SU01 or PFCG to ensure proper access rights.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant