How To Fix ARBS4_MESSAGES004 - Tax for shipping or special handling costs could not be mapped

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBS4_MESSAGES - Messages for Ariba Integration (Generic)

• Message number: 004

• Message text: Tax for shipping or special handling costs could not be mapped

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

For shipping costs and/or special handling charges, a tax was declared
in the supplier invoice. However, the tax category could not be mapped
to an internal tax code for unplanned delivery costs.

How to fix this error?

Please check the customizing for tax code mapping.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBS4_MESSAGES004 - Tax for shipping or special handling costs could not be mapped ?

  The SAP error message ARBS4_MESSAGES004 indicates that there is an issue with the mapping of tax for shipping or special handling costs in the system. This error typically arises in the context of the SAP Advanced Returns Management (ARM) or similar modules where tax calculations are involved.
  Cause:
  
  Missing Tax Code: The tax code for shipping or handling costs may not be defined in the system.
  Incorrect Configuration: The tax determination settings may not be correctly configured for shipping or handling costs.
  Mapping Issues: There may be a mismatch in the mapping of tax categories between the shipping costs and the tax codes defined in the system.
  Master Data Issues: The master data for the customer or vendor may not have the correct tax information set up.
  Country-Specific Regulations: Different countries have specific tax regulations that may not be properly configured in the system.
  
  Solution:
  
  Check Tax Codes: Verify that the appropriate tax codes for shipping and handling costs are defined in the system. You can do this by navigating to the tax configuration settings in SAP.
  Review Tax Configuration: Go to the transaction code OBYZ (or similar) to check the tax determination settings. Ensure that the shipping costs are correctly mapped to the relevant tax codes.
  Update Master Data: Ensure that the customer or vendor master data has the correct tax classification and that the shipping conditions are properly set.
  Consult Documentation: Review SAP documentation or notes related to tax configuration for shipping and handling costs to ensure compliance with local regulations.
  Test Configuration: After making changes, perform a test transaction to ensure that the error does not reoccur.
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex tax scenarios.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYZ (Tax Configuration), VK11 (Maintain Condition Records), and SPRO (SAP Reference IMG) for configuration settings.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide guidance on tax configuration.
  Documentation: Review the SAP Help Portal for detailed documentation on tax determination and configuration in your specific version of SAP.
  
  By following these steps, you should be able to identify and resolve the issue related to the ARBS4_MESSAGES004 error in SAP.