How To Fix ARBS4_MESSAGES003 - Different taxes for shipping and special handling costs are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBS4_MESSAGES - Messages for Ariba Integration (Generic)

• Message number: 003

• Message text: Different taxes for shipping and special handling costs are not supported

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

For shipping costs and special handling charges, different tax
categories were sent by the Ariba Network invoicing party. This is
currently not supported for incoming invoices.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBS4_MESSAGES003 - Different taxes for shipping and special handling costs are not supported ?

  The SAP error message ARBS4_MESSAGES003 indicates that there is a conflict in the tax treatment of shipping and special handling costs in your transaction. Specifically, it means that the system does not support different tax rates for shipping and special handling costs within the same transaction.
  Cause:
  
  Different Tax Codes: The error typically arises when the system detects that the shipping costs and special handling costs are assigned different tax codes or tax rates.
  Configuration Issues: The tax configuration in the system may not be set up to handle multiple tax rates for these types of costs.
  Transaction Type: The type of transaction being processed may not allow for different tax treatments for shipping and handling.
  
  Solution:
  
  Review Tax Codes: Check the tax codes assigned to both shipping and special handling costs. Ensure that they are consistent and use the same tax code if applicable.
  Configuration Settings: 
  
  Go to the configuration settings in SAP (usually in SPRO) and review the tax settings for shipping and handling costs.
  Ensure that the system is configured to allow for the same tax treatment for both types of costs.
  
  
  Adjust Pricing Procedure: If necessary, adjust the pricing procedure to ensure that shipping and special handling costs are treated uniformly.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team to understand the specific configuration settings that may need to be adjusted.
  Testing: After making changes, perform a test transaction to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration.
  User Forums: Look for discussions in SAP community forums where other users may have encountered and resolved similar issues.
  Training: If this is a recurring issue, consider training for users involved in the configuration and processing of transactions that involve shipping and handling costs.
  
  By addressing the tax code assignments and ensuring consistent configuration, you should be able to resolve the error and proceed with your transaction.