How To Fix ARBERP_SRV000 - Output Request Item is locked; schedule automatic retry

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_SRV - Message class for ARBERP services

• Message number: 000

• Message text: Output Request Item is locked; schedule automatic retry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_SRV000 - Output Request Item is locked; schedule automatic retry ?

  The SAP error message ARBERP_SRV000 indicates that an output request item is currently locked, and the system is suggesting an automatic retry for processing the output request. This error typically occurs in the context of output processing in SAP, such as when generating invoices, delivery notes, or other output documents.
  Cause:
  
  Concurrent Processing: The output request might be locked because another process is currently handling it. This can happen if multiple users or processes are trying to access or modify the same output request simultaneously.
  Long-running Processes: If a previous job or transaction that is processing the output request is taking longer than expected, it can lead to a lock situation.
  System Configuration: Certain configurations in the output determination or output processing settings may lead to locking issues.
  Database Locks: There may be database-level locks that prevent the output request from being processed.
  
  Solution:
  
  Automatic Retry: The error message suggests that the system will automatically retry processing the output request. You can wait for the system to attempt the retry.
  Check for Locks: Use transaction codes like SM12 (to check for locks) to see if there are any active locks on the output request. If you find a lock that is no longer needed, you can release it.
  Review Background Jobs: Check if there are any background jobs (using transaction SM37) that might be processing the same output request. If a job is stuck or taking too long, you may need to investigate or terminate it.
  Increase Timeout Settings: If the issue is due to long-running processes, consider increasing the timeout settings for output processing.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the locking issue.
  System Configuration Review: If the problem persists, review the configuration settings related to output processing in your SAP system. This may involve checking output types, conditions, and determination procedures.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (to view spool requests), NACE (to configure output types), and SOST (to check the status of sent emails).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to output processing and locking.
  User Permissions: Ensure that users have the necessary permissions to process output requests, as insufficient permissions can sometimes lead to unexpected locking behavior.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.