How To Fix ARBERP_MAP171 - AN invoice &1: service items for add. amounts not allowed in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 171

• Message text: AN invoice &1: service items for add. amounts not allowed in Customizing

What causes this issue?

The Ariba Network invoice contains service items that contain a shipping
amount and/or a special handling amount. These invoices can only be
parked and revised manually. However, parking of invoices has not been
activated.

System Response

The system cannot process the invoice.

How to fix this error?

You can activate parking of invoices in Customizing for Business Network
Integration under <ZK>Integration with the Ariba Network ->
Application-Specific Settings -> Define Application-Specific Mapping
Settings -> Define Mapping Settings for Invoices -> Incoming Invoice:
Enter Control Parameters for Log. Invoice Verification</>. Here, you
have to set the <ZK>Invoice Processing Indicator </>to <ZK>Park Invoice
</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP171 - AN invoice &1: service items for add. amounts not allowed in Customizing ?

  The SAP error message ARBERP_MAP171 indicates that there is an issue with the configuration related to service items and additional amounts in the invoicing process. This error typically arises when the system is trying to process an invoice that includes service items with additional amounts, but the configuration in Customizing does not allow for this.
  Cause:
  The primary cause of this error is that the system is configured in such a way that it does not permit service items to have additional amounts associated with them. This can happen due to:
  
  Customizing Settings: The settings in the SAP system for service items and additional amounts may not be aligned with the business requirements.
  Invoice Type: The type of invoice being processed may not support additional amounts for service items.
  Service Item Configuration: The specific service item may not be configured to allow additional amounts.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to the relevant section for invoice processing and service items.
  Look for settings related to additional amounts for service items and ensure they are configured correctly.
  
  
  
  Review Invoice Type:
  
  Check the invoice type being used and verify if it supports additional amounts for service items.
  If necessary, consider changing the invoice type or modifying its configuration.
  
  
  
  Modify Service Item Configuration:
  
  Review the configuration of the specific service item in question.
  Ensure that it is set up to allow additional amounts if that is a requirement for your business process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific configuration settings related to service items and additional amounts.
  
  
  
  Testing:
  
  After making any changes, perform testing to ensure that the error no longer occurs and that invoices can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for Customizing) or VF01 (for invoice creation) to access the relevant settings and processes.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.