How To Fix ARBERP_MAP169 - AN invoice &1 is a header-level credit memo and will be parked

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 169

• Message text: AN invoice &1 is a header-level credit memo and will be parked

What causes this issue?

The Ariba Network invoice is a header-level credit memo (cXML: operation
'creditMemo'). The invoice will be parked in SAP S/4HANA.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The invoice has to be completed manually in Logistics Invoice
Verification

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP169 - AN invoice &1 is a header-level credit memo and will be parked ?

  The SAP error message ARBERP_MAP169 indicates that the system has encountered a header-level credit memo that is being parked. This typically occurs in the context of accounts receivable and invoice processing. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Header-Level Credit Memo: The error suggests that the invoice in question is classified as a header-level credit memo. This means that the credit memo is not associated with specific line items but rather applies to the entire invoice.
  Parking of Documents: In SAP, documents can be parked for various reasons, including validation issues, missing information, or system settings that require further review before posting.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how credit memos are processed, which could lead to this error if not set up correctly.
  
  Solution:
  
  Review the Credit Memo: Check the details of the credit memo to ensure that it is correctly configured and that all necessary information is provided. Look for any missing fields or inconsistencies.
  Check Document Type: Ensure that the document type for the credit memo is correctly set up in the system. The document type should allow for the processing of header-level credit memos.
  Consult Configuration Settings: Review the configuration settings in the SAP system related to accounts receivable and credit memos. This may involve checking transaction codes like OBA7 (for document types) or OMR6 (for credit memo processing).
  User Authorizations: Ensure that the user attempting to process the credit memo has the necessary authorizations to post or park documents in the system.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), FB65 (Enter Credit Memos), and FBV0 (Park Document).
  Documentation: Review SAP documentation related to accounts receivable and credit memo processing for best practices and guidelines.
  Testing: If changes are made to configurations or document types, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.