How To Fix APPLG864 - Status of connection between CCMS and IGS

APPLG864 - Overview

• Message type: E = Error

• Message class: APPLG - Application Graphics Messages (Graphic Proxy Framework)

• Message number: 864

• Message text: Status of connection between CCMS and IGS

What causes this issue?

When R/3 is started CCMS is initialized. CCMS tries to connect to the
IGS. This connection may fail for one of the following reasons:
The IGS is not running
The IGS has not been configured properly

System Response

CCMS tries to connect to the IGS every 5 minutes.

Error message extract from SAP system. Copyright SAP SE.

APPLG864 - Details

• The SAP error message APPLG864 indicates an issue with the connection between the CCMS (Computing Center Management System) and the IGS (Internet Graphics Server). This error typically arises when there is a failure in communication or configuration between these two components.
  
  Cause:
  
  Network Issues: There may be network connectivity problems preventing the CCMS from reaching the IGS.
  Configuration Errors: Incorrect configuration settings in either the CCMS or IGS can lead to connection failures.
  Service Availability: The IGS service may not be running or may have crashed.
  Firewall Restrictions: Firewalls or security settings may be blocking the necessary ports for communication.
  Version Compatibility: Incompatibility between the versions of CCMS and IGS can also lead to connection issues.
  
  
  Solution:
  
  Check Network Connectivity: Ensure that the network connection between the CCMS and IGS is stable and functioning. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify Configuration: Review the configuration settings for both CCMS and IGS. Ensure that