How To Fix APPLG863 - Connected to IGS


SAP Error Message - Details

  • Message type: E = Error

  • Message class: APPLG - Application Graphics Messages (Graphic Proxy Framework)

  • Message number: 863

  • Message text: Connected to IGS

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message APPLG863 - Connected to IGS ?

    The SAP error message APPLG863 typically indicates an issue related to the Internet Graphics Service (IGS) when trying to connect to it. This error can occur in various scenarios, such as when using SAP GUI for HTML or when trying to access certain graphical elements in SAP applications.

    Cause:

    1. IGS Not Running: The Internet Graphics Service (IGS) may not be running on the server.
    2. Network Issues: There could be network connectivity issues between the SAP application server and the IGS.
    3. Configuration Issues: Incorrect configuration settings in the SAP system or IGS could lead to this error.
    4. Resource Limitations: The server may be experiencing resource limitations (CPU, memory) that prevent IGS from functioning properly.
    5. Version Compatibility: There may be compatibility issues between the SAP system and the version of IGS being used.

    Solution:

    1. Check IGS Status: Ensure that the Internet Graphics Service is running. You can check this in the SAP system by using transaction code SMICM and looking for the IGS status.
    2. Restart IGS: If IGS is not running, try restarting it. This can often resolve temporary issues.
    3. Network Troubleshooting: Verify network connectivity between the SAP application server and the IGS. Check for firewalls or other network configurations that might be blocking access.
    4. Review Configuration: Check the configuration settings for IGS in the SAP system. Ensure that the settings are correct and match the requirements for your environment.
    5. Check Logs: Review the IGS logs for any error messages or warnings that could provide more insight into the issue. Logs can often be found in the IGS installation directory.
    6. Resource Monitoring: Monitor server resources to ensure that there are enough CPU and memory available for IGS to operate effectively.
    7. Update Software: Ensure that both the SAP system and IGS are updated to the latest versions to avoid compatibility issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to APPLG863 for any specific patches or updates that may address this issue.
    • Documentation: Review the official SAP documentation for IGS for configuration and troubleshooting guidelines.
    • Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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