How To Fix APPLG862 - No connection to IGS

SAP Error Message - Details

• Message type: E = Error

• Message class: APPLG - Application Graphics Messages (Graphic Proxy Framework)

• Message number: 862

• Message text: No connection to IGS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APPLG862 - No connection to IGS ?

  The SAP error message APPLG862 "No connection to IGS" typically indicates that the SAP system is unable to connect to the Internet Graphics Server (IGS). This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  IGS Not Running: The Internet Graphics Server may not be started or is not running properly.
  Network Issues: There may be network connectivity issues between the SAP application server and the IGS.
  Configuration Issues: Incorrect configuration settings in the SAP system or IGS can lead to connection problems.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the IGS.
  Resource Limitations: The IGS may be overloaded or running out of resources, preventing new connections.
  
  Solutions:
  
  
  Check IGS Status:
  
  Ensure that the Internet Graphics Server is running. You can check this in the SAP system by using transaction code SMICM and looking for the IGS status.
  If it is not running, start the IGS service.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues between the SAP application server and the IGS. You can use tools like ping or traceroute to check connectivity.
  Ensure that the hostname or IP address used to connect to the IGS is correct.
  
  
  
  Configuration Settings:
  
  Review the configuration settings for the IGS in the SAP system. Check the parameters in the RZ10 transaction to ensure they are set correctly.
  Ensure that the IGS is configured to listen on the correct port.
  
  
  
  Firewall and Security Settings:
  
  Check firewall settings to ensure that they are not blocking the connection to the IGS. You may need to allow specific ports used by the IGS.
  
  
  
  Resource Monitoring:
  
  Monitor the resource usage on the IGS server. If it is overloaded, consider optimizing the server or increasing its resources.
  Check logs for any errors or warnings that might indicate resource issues.
  
  
  
  Restart Services:
  
  If all else fails, consider restarting both the SAP application server and the IGS to clear any temporary issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to IGS and APPLG862 for any specific patches or updates that may address known issues.
  Documentation: Review the official SAP documentation for IGS configuration and troubleshooting.
  Logs: Analyze the logs for both the SAP system and the IGS for any additional error messages that could provide more context.
  
  By following these steps, you should be able to identify and resolve the issue causing the APPLG862 error message in your SAP environment.