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Message type: E = Error
Message class: APPL_MM_COMP_WFL - Message class for workflow notifications
Message number: 029
Message text: Agent Rule æBAdIAgentDeterminationÆ cannot be resolved for the draft.
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APPL_MM_COMP_WFL029
- Agent Rule æBAdIAgentDeterminationÆ cannot be resolved for the draft. ?The SAP error message APPL_MM_COMP_WFL029 indicates that there is an issue with the agent determination process in the workflow, specifically related to the rule named BAdIAgentDetermination. This error typically occurs when the system is unable to determine the appropriate agent for a workflow task based on the defined rules.
Causes:
- Missing or Incorrect Configuration: The BAdI (Business Add-In) implementation for agent determination may not be properly configured or may be missing entirely.
- Inconsistent Data: The data required for agent determination might be incomplete or inconsistent, leading to the inability to resolve the agent.
- Authorization Issues: The user or system may not have the necessary authorizations to access the required data for agent determination.
- Workflow Definition Issues: There may be issues in the workflow definition itself, such as incorrect task assignments or missing steps.
Solutions:
Check BAdI Implementation:
- Go to transaction SE18 to check the implementation of the BAdI BAdIAgentDetermination.
- Ensure that the implementation is active and correctly configured.
Review Workflow Configuration:
- Use transaction SWDD to review the workflow definition.
- Ensure that the agent determination step is correctly configured and that all necessary tasks are assigned.
Validate Data:
- Check the data related to the workflow, such as the organizational structure, user assignments, and any other relevant data that might affect agent determination.
- Ensure that all necessary data is complete and consistent.
Check Authorizations:
- Verify that the user executing the workflow has the necessary authorizations to access the data required for agent determination.
Debugging:
- If the issue persists, consider debugging the workflow to identify where the agent determination is failing. This can provide insights into what might be going wrong.
Consult Documentation:
- Review SAP documentation or notes related to the specific BAdI and workflow to see if there are any known issues or additional configuration steps required.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the agent determination error in your SAP workflow.
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