Message type: E = Error
Message class: APPL_MM_COMP_WFL - Message class for workflow notifications
Message number: 020
Message text: The manager of the requestor of &1 could not be determined.
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APPL_MM_COMP_WFL020
- The manager of the requestor of &1 could not be determined. ?The SAP error message APPL_MM_COMP_WFL020 indicates that the system is unable to determine the manager of the requestor for a specific workflow request. This error typically arises in the context of workflows, particularly when a user initiates a process that requires approval or further action from their manager.
Cause: Missing Manager Assignment: The most common cause is that the user (requestor) does not have a manager assigned in the system. This can happen if the organizational structure is not properly maintained. Incorrect User Data: The user master data may be incomplete or incorrect, leading to the inability to find the manager. Workflow
Configuration Issues: There may be issues with the workflow configuration that prevent the system from correctly identifying the manager. Organizational Structure Changes: If there have been recent changes in the organizational structure, such as reassignments or deletions, the system may not reflect these changes correctly.
Solution: Check User Master Data: Go to transaction code SU01 and
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