How To Fix APPL_MM_COMP_WFL004 - The manager of the last approver &1 could not be determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: APPL_MM_COMP_WFL - Message class for workflow notifications

• Message number: 004

• Message text: The manager of the last approver &1 could not be determined.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message APPL_MM_COMP_WFL004 - The manager of the last approver &1 could not be determined. ?

  The SAP error message APPL_MM_COMP_WFL004 indicates that the system is unable to determine the manager of the last approver in a workflow process. This typically occurs in the context of approval workflows, such as those related to purchasing or procurement processes.
  Cause:
  
  Missing Manager Assignment: The last approver in the workflow does not have a manager assigned in the system.
  Organizational Structure Issues: There may be issues with the organizational structure or the hierarchy setup in SAP, leading to the inability to find the manager.
  User Master Data: The user master data for the last approver may be incomplete or incorrect, particularly regarding the manager field.
  Workflow Configuration: There may be issues with the workflow configuration itself, such as incorrect settings or missing links in the workflow definition.
  
  Solution:
  
  
  Check User Master Data:
  
  Go to transaction SU01 and enter the user ID of the last approver.
  Check the "Address" tab to ensure that the manager is correctly assigned in the "Manager" field.
  
  
  
  Verify Organizational Structure:
  
  Use transaction PPOME or PPOSE to check the organizational structure and ensure that the last approver's position is correctly linked to their manager.
  Ensure that the manager's position is active and correctly defined in the organizational hierarchy.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow configuration using transaction SWDD (Workflow Builder) to ensure that the workflow is set up correctly and that the paths for approvals are defined properly.
  Ensure that the workflow is correctly linked to the relevant organizational units.
  
  
  
  Test Workflow:
  
  After making any changes, test the workflow again to see if the error persists. You can use transaction SWI1 to monitor workflow instances and check for any errors.
  
  
  
  Consult with Basis or Workflow Administrator:
  
  If the issue persists, it may be necessary to consult with your SAP Basis team or a workflow administrator to investigate further, as they may have access to logs and additional tools to diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PPOME: Display Organizational Structure
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation on workflow management and user master data maintenance for best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message APPL_MM_COMP_WFL004.