How To Fix APOC_OR_MESSAGES383 - A technical error occured when attaching files to email.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 383

• Message text: A technical error occured when attaching files to email.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES383 - A technical error occured when attaching files to email. ?

  The SAP error message APOC_OR_MESSAGES383 indicates that a technical error occurred when attempting to attach files to an email in the SAP system. This error can arise from various underlying issues. Here are some potential causes, solutions, and related information:
  Causes:
  
  File Size Limitations: The file you are trying to attach may exceed the maximum size limit set in the SAP system.
  File Format Issues: The file format may not be supported for email attachments.
  Configuration Issues: There may be misconfigurations in the SAPconnect settings or the email server settings.
  Network Issues: Temporary network issues could prevent the email from being sent.
  Authorization Issues: The user may not have the necessary permissions to send emails or attach files.
  System Bugs: There may be bugs or issues in the version of SAP you are using.
  
  Solutions:
  
  Check File Size: Ensure that the file you are trying to attach does not exceed the maximum size limit. You can check the limit in the SAP system settings.
  Verify File Format: Make sure that the file format is supported for email attachments. Common formats like PDF, DOCX, and images are usually acceptable.
  Review SAPconnect Configuration: Check the configuration settings for SAPconnect (transaction code SCOT) to ensure that the email settings are correctly configured.
  Test Network Connectivity: Ensure that there are no network issues that could be affecting the ability to send emails.
  Check User Authorizations: Verify that the user has the necessary authorizations to send emails and attach files.
  Update SAP System: If you suspect a bug, check for any available updates or patches for your SAP system that may address this issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide specific fixes or workarounds for this error.
  
  Related Information:
  
  SAPconnect (SCOT): This transaction is used to configure the email settings in SAP. You can check the settings related to SMTP and ensure that they are correctly configured.
  SAP Notes: Search for SAP Notes related to APOC_OR_MESSAGES383 or similar error messages in the SAP Support Portal for additional guidance.
  System Logs: Check the system logs (transaction code SLG1) for more detailed error messages that may provide additional context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.