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Message type: E = Error
Message class: APOC_OR_MESSAGES - Messages for Output Control
Message number: 381
Message text: Print Queue Item Appl. Doc. &1 ID &2 for OR Item &3 could not be deleted.
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APOC_OR_MESSAGES381
- Print Queue Item Appl. Doc. &1 ID &2 for OR Item &3 could not be deleted. ?The SAP error message "APOC_OR_MESSAGES381" indicates that there was an issue with deleting a print queue item related to an application document in the context of an Order (OR) item. This error typically arises in the Advanced Planning and Optimization (APO) module of SAP.
Cause:
- Print Queue Item Not Found: The specified print queue item may not exist or may have already been deleted.
- Authorization Issues: The user may not have the necessary authorizations to delete the print queue item.
- System Locking: The item may be locked by another process or user, preventing deletion.
- Database Issues: There could be inconsistencies or issues in the database that prevent the deletion of the print queue item.
- Configuration Issues: Incorrect configuration in the print settings or the APO system could lead to this error.
Solution:
- Check Print Queue: Verify if the print queue item with the specified application document ID exists. You can do this by checking the print queue in the relevant transaction (e.g., SP01 for spool requests).
- Authorization Check: Ensure that the user has the necessary authorizations to delete print queue items. This may involve checking roles and permissions in the user profile.
- Release Locks: If the item is locked, identify the user or process that is holding the lock and release it if possible.
- Database Consistency: Run consistency checks on the database to identify and resolve any inconsistencies that may be causing the issue.
- Review Configuration: Check the configuration settings related to printing in the APO system to ensure they are set up correctly.
- Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution.
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