How To Fix APOC_OR_MESSAGES358 - A technical error occured when creating the email.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 358

• Message text: A technical error occured when creating the email.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES358 - A technical error occured when creating the email. ?

  The SAP error message APOC_OR_MESSAGES358 indicates that a technical error occurred when attempting to create an email in the SAP system. This error can arise from various underlying issues, and addressing it typically involves several steps. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes
  
  
  Configuration Issues: The email configuration in the SAP system may not be set up correctly. This includes settings related to the SMTP server, email routing, or user authorizations.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  
  
  Authorization Problems: The user attempting to send the email may not have the necessary authorizations to perform this action.
  
  
  System Errors: There could be a temporary system error or a bug in the SAP application that is causing the email creation process to fail.
  
  
  Email Format Issues: The content or format of the email being generated may not comply with the expected standards, leading to a failure in email creation.
  
  
  Resource Limitations: The system may be running low on resources (e.g., memory, processing power), which can affect its ability to perform tasks like sending emails.
  
  
  Solutions
  
  
  Check Configuration:
  
  Verify the SMTP settings in transaction SCOT (SAPconnect: Administration).
  Ensure that the email domain and routing settings are correctly configured.
  
  
  
  Test Connectivity:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors reported.
  Test the connection to the SMTP server to ensure it is reachable.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to send emails.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) and application logs (transaction SLG1) for any related error messages that could provide more context.
  
  
  
  Email Content Validation:
  
  Ensure that the email content being generated does not contain any invalid characters or formatting issues.
  
  
  
  Monitor System Resources:
  
  Check system performance and resource usage to ensure that the system is not overloaded.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SM21: System Log
  SLG1: Application Log
  
  
  
  SAP Notes: Regularly check for updates or patches related to email functionality in your version of SAP.
  
  
  Documentation: Review the SAP documentation for email configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the APOC_OR_MESSAGES358 error.