How To Fix APOC_OR_MESSAGES359 - A technical error occured when sending the email.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 359

• Message text: A technical error occured when sending the email.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES359 - A technical error occured when sending the email. ?

  The SAP error message APOC_OR_MESSAGES359 indicates that a technical error occurred when attempting to send an email from the SAP system. This error can arise from various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly.
  Network Issues: There may be network connectivity problems between the SAP system and the email server.
  Email Server Down: The email server that SAP is trying to connect to may be down or experiencing issues.
  Authorization Issues: The user or service account used to send emails may not have the necessary permissions.
  Incorrect Email Address: The recipient's email address may be incorrectly formatted or invalid.
  SAP Notes: There may be known issues or bugs related to email sending in the specific version of SAP you are using.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT in SAP.
  Verify the SMTP settings, including the mail server address, port, and authentication details.
  Ensure that the SMTP node is active.
  
  
  
  Test Email Sending:
  
  Use the SOST transaction to check the status of sent emails.
  You can also use the SCOT transaction to send a test email to verify that the configuration is working.
  
  
  
  Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Check Email Server Status:
  
  Verify that the email server is operational and not experiencing downtime or issues.
  
  
  
  Review User Authorizations:
  
  Check the authorizations of the user or service account used for sending emails. Ensure it has the necessary permissions to send emails.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are correctly formatted and valid.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address known issues with email sending in your version of SAP. You can search for notes in the SAP Support Portal.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for configuring and troubleshooting email sending in SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to identify and resolve the cause of the error message APOC_OR_MESSAGES359.