How To Fix APAR_EBPP_SERVICE022 - Mismatch: ClearingStatusCode 2 (cleared) PostingStatusCode 1 (not posted)

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICE -

• Message number: 022

• Message text: Mismatch: ClearingStatusCode 2 (cleared) PostingStatusCode 1 (not posted)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICE022 - Mismatch: ClearingStatusCode 2 (cleared) PostingStatusCode 1 (not posted) ?

  The SAP error message APAR_EBPP_SERVICE022 indicates a mismatch between the clearing status and the posting status of a document in the Electronic Bill Presentment and Payment (EBPP) service. Specifically, it states that the ClearingStatusCode is set to 2 (indicating that the document is cleared), while the PostingStatusCode is set to 1 (indicating that the document has not been posted). This inconsistency can lead to issues in processing payments and reconciling accounts.
  Cause
  The mismatch can occur due to several reasons:
  
  Data Integrity Issues: There may be inconsistencies in the database where the clearing and posting statuses are not updated correctly.
  System Errors: A failure during the posting or clearing process could lead to one status being updated while the other remains unchanged.
  Manual Interventions: Manual changes to the document status without proper synchronization can lead to mismatches.
  Configuration Issues: Incorrect configuration in the EBPP settings or related modules may lead to improper handling of statuses.
  
  Solution
  To resolve this error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document in question. Ensure that the clearing and posting statuses are correctly set according to the business process.
  
  
  Reconcile Data: If there are discrepancies, you may need to reconcile the data. This could involve:
  
  Manually updating the status in the database if you have the necessary permissions.
  Running a reconciliation report to identify and correct inconsistencies.
  
  
  
  Review Logs: Check the application logs for any errors or warnings that occurred during the posting or clearing process. This can provide insights into what went wrong.
  
  
  Consult Documentation: Review SAP documentation related to EBPP and the specific transaction codes involved to ensure that you are following the correct procedures.
  
  
  System Configuration: Ensure that the EBPP and related modules are configured correctly. This may involve checking settings in the SAP configuration (SPRO) related to payment processing and clearing.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the transaction.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) to investigate the document statuses.
  SAP Notes: Search for SAP Notes related to EBPP and the specific error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the mismatch and implement a solution to resolve the error.