How To Fix AO564 - Document assignments were not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: AO - Appropriation requests - Master data / Customizing

• Message number: 564

• Message text: Document assignments were not transferred

What causes this issue?

An internal error occurred during the transfer of the document
assignment to the WBS element. Possibly the document is currently
locked by a different user, or it contains errors.

System Response

The WBS element is created without document assignment.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AO564 - Document assignments were not transferred ?

  The SAP error message AO564 ("Document assignments were not transferred") typically occurs in the context of Asset Accounting (FI-AA) when there are issues related to the transfer of document assignments during asset transactions, such as acquisitions, retirements, or transfers.
  Causes:
  
  Missing Document Assignment: The document that is being processed may not have a valid assignment to the asset.
  Incorrect Configuration: There may be configuration issues in the Asset Accounting settings that prevent the proper transfer of document assignments.
  Data Inconsistencies: There could be inconsistencies in the data related to the asset or the document, such as missing or incorrect entries in the asset master data.
  Authorization Issues: The user may not have the necessary authorizations to perform the transaction, leading to incomplete processing.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Document Assignment: Verify that the document being processed has a valid assignment to the asset. Ensure that the asset master data is correctly maintained.
  Review Configuration: Check the configuration settings in Asset Accounting to ensure that they are set up correctly for document assignments. This may involve reviewing the settings in transaction codes like OAOA (for asset classes) or OAYZ (for document types).
  Data Consistency Check: Run consistency checks on the asset master data and related documents to identify and correct any inconsistencies. You can use transaction code ABAVN for asset retirement or other relevant transactions to check for issues.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the transaction. This may involve checking user roles and permissions in the SAP system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require the assistance of a technical consultant or developer.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset) for managing asset data.
  SAP Help Documentation: Refer to the official SAP Help documentation for Asset Accounting for detailed information on document assignments and related processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in Asset Accounting for further investigation.