How To Fix AO475 - No workflow approver - correct your entry


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AO - Appropriation requests - Master data / Customizing

  • Message number: 475

  • Message text: No workflow approver - correct your entry

  • Show details Hide details
  • What causes this issue?

    'For approval' status was set for appropriation request &V1&. Since the
    approval process uses workflow, you are required to enter the approvers
    in partner management.
    You did not enter an approver.

    System Response

    The appropriation request cannot be set to 'for approval' status.

    How to fix this error?

    Enter one or more approvers.
    If there is only one approver, it is not allowed to be the applicant.
    Then you can set the status of the appropriation request to 'for
    approval'.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AO475 - No workflow approver - correct your entry ?

    The SAP error message AO475 ("No workflow approver - correct your entry") typically occurs in the context of SAP Business Workflow, particularly when trying to initiate a workflow that requires an approver, but no valid approver has been defined for the workflow instance.

    Cause:

    1. Missing Approver: The workflow configuration does not have an approver assigned for the specific task or process.
    2. Incorrect User Assignment: The user attempting to initiate the workflow may not have the necessary authorizations or may not be assigned as an approver in the workflow definition.
    3. Workflow Configuration Issues: There may be issues in the workflow definition itself, such as missing or incorrect settings for the approver determination.
    4. Organizational Structure Changes: Changes in the organizational structure (like user roles or positions) may lead to the absence of an approver.

    Solution:

    1. Check Workflow Configuration:

      • Review the workflow definition in the SAP system to ensure that approvers are correctly assigned.
      • Use transaction codes like SWDD (Workflow Builder) to check the workflow configuration.
    2. Assign Approvers:

      • Ensure that the necessary approvers are assigned to the workflow task. This can be done by modifying the workflow definition to include valid approvers.
    3. User Authorizations:

      • Verify that the user trying to initiate the workflow has the necessary authorizations to act as an approver. This can be checked in the user roles and profiles.
    4. Organizational Management:

      • If there have been recent changes in the organizational structure, ensure that the workflow is updated to reflect these changes. This may involve reassigning roles or updating the workflow to include new approvers.
    5. Testing:

      • After making changes, test the workflow to ensure that it can be initiated successfully and that the approvers are correctly identified.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection for Recurrent Tasks), and SWI2_DURA (Work Item Selection for Duration).
    • Workflow Logs: Check workflow logs for additional details on the error. This can provide insights into what went wrong during the workflow initiation.
    • SAP Notes: Look for SAP Notes related to workflow issues, as they may provide specific fixes or patches for known problems.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation and resolution.

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